This could be due to a number of reasons, such as accidental deletion, account compromise or e-mail client or a third party spam filtering software. To determine the actual cause, visit the official site of Windows Live Help Center or see the following site.
http://windowslivehelp.com/solution.aspx?solutionid=66b7e7be-6723-4d38-8c62-a58f03e4130e
The site contains a comprehensive list of possibilities that might have caused the issue.
Tags: Hotmail, Windows, Microsoft, Email, Password, MSN, Recovery
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